1. Introduction

Welcome to ELZA Scents. This website is operated by ELZA Scents. Throughout the site, the terms “we”, “us” and “our” refer to ELZA Scents. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Online Store Terms

We offer a variety of home fragrance products including but not limited to Candles, Reed Diffusers, Room Sprays, Carpet Deodorizers, Wax Melts, and Squeezable Wax Melts. There are no specific age restrictions for purchasing from our site, however, we recommend adult supervision when using our products due to the potential fire hazard.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

4. Products and Services

All our products are inspected for quality before shipping and come with how-to-use and care cards to ensure proper use.

5. Payment

We accept payment via PayPal, the card options recommended by PayPal, and Afterpay.

6. Shipping

Shipping policies are detailed separately on our website.

7. Returns & Refunds

Our return and refund policy is provided on our website.

8. Intellectual Property

The content on this website is the sole property of ELZA Scents and is protected by copyright laws. Any unauthorized use or reproduction of content is prohibited and will be pursued legally.

9. Disputes

We take disputes seriously and aim for a satisfactory resolution. Disputes can be sent via email to elzascents@gmail.com.

10. Liability and Warranty

We are not liable for any damages or issues arising from misuse or improper handling of our products as instructed in the accompanying care cards.

11. Privacy

We value your privacy. We do not collect, store, or share personal information, except for shipping purposes.

12. Modification of Terms

We reserve the right to modify these terms at any time at our discretion. Changes will be updated on this page.

13. Contact Information

For any inquiries or legal notices, please email us at elzascents@gmail.com or send mail to: Parcel Locker 10005 73239, 340 High Street, Melton VIC 3337, Australia.

14. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Victoria, Australia.